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How We Work

We work in partnership with our clients to enable them speak out, secure their rights, represent their interests and obtain the services they need.

Our services are:

  • Independent
  • Confidential
  • Free to adults known to adult disability or older people services throughout Warwickshire

We work to a clear set of standards which are set out in our Code of Practice. We also have ISO 9001 acreditation.

How to contact us

To find out more about how we can support you, your client or your relative, please call us on 024 76 697443 or e-mail office@independentadvocacy.org

ISO 9001

Independent Advocacy is ISO 9001 acredited, this award recognises our committment to an exceptional quality of service. With only around 3% of UK businesses holding this certificate Independent Advocacy are now at the forefront of quality service and customer care.

Code of Practice

To view our Code of Practice as a pdf, please click here.

Complaint Process

For those occasions where funders or clients believe we have not acheived our normal high standards of service delivery, we have a 'Formal Complaints Process', for more information on this or to obtain a copy please call us on 024 766 97443

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The Development of this web site was supported by Barclays. Independent Advocacy is the trading name of Warwickshire Independent Advocacy Alliance. © Independent Advocacy 2011.

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