Independent Advocacy started working with Rachel in 2012, initially sorting out her benefits as she has learning difficulties and cannot read or write, which means she finds it difficult to deal with them herself. 

Since working with Rachel she has blossomed and is more confident. We support Rachel by taking her shopping, accompanying her to doctor and dentist appointments. Earlier this year her support worker accompanied her on holiday and also helped arranged a 60th birthday party, which Rachel would not have been able to do without our support.